Contact

If you have any questions or concerns, please contact us by filling out the form below and sending it to help@nupip.co.kr

Please note that returns or exchanges due to change of mind or personal preference are not accepted.

Please include the following information:

1. Full Name(e.g., Alex Kim)
2. Order Number(e.g., #1004)
3. Inquiry Type(e.g., Shipping Delay / Product Issue / Exchange or Return Request / Others)
4. Description of Your Inquiry(e.g., The item I received is missing on piece from the set - the watermelon pip was not included.)
5. Photo Attachment (if applicable)Please attach clear photos of the product or the issue, if possible.
6. Shipping Address (for reshipment or exchange)(e.g., 101-00, 00 Street, Seoul, South Korea)

We will get back to you as soon as possible. Thank you!