Shipping & Return

- Shipping Method: Standard International Shipping
- Countries We Ship To: United States, Japan, Taiwan, Hong Kong, Singapore, Canada, Australia, Indonesia, Thailand
- Shipping Fee: Calculated at checkout based on your location
- Estimated Delivery Time: Varies by country. Delays may occur due to local customs and logistics conditions.
- Please note that delays may occur depending on your region and customs clearance.
- Additional Notes: Customs duties and import taxes may apply depending on your country’s regulations. These fees are the responsibility of the customer.

- If there is an issue with the product, you may request a return or exchange within 7 days of receiving your order.
- Please note that returns or exchanges due to change of mind or personal preference are not accepted.
- If you cancel your order due to change of mind, 5% of the original payment amount will be deducted from your refund due to PayPal processing fees.
- In case of defective or incorrect items, we will send you a replacement at no additional cost. For all customer service inquiries, please email us at help@nupip.co.kr, including the inquiry template.